FAQs
FAQs
Location: Corner of S Rogers and E Jefferson in the heart of historic downtown Waxahachie, Texas
Shipping & Returns Policy: https://www.thevelvetangel.com › pages › shipping-returns
Items are shipped the most economical way to keep our retail pricing low. Shoes and boxed items may be shipped without the box unless specifically requested. Happy to help you make returns. However, customer is responsible for return shipping costs.
We do not offer express shipping so if you need your order faster please contact us via email for arranging.
Refunds: We issue store credits. If you need to exchange sizes, please contact us so we can pull your size to avoid sell out. We can send you an invoice then you can use your store credit to purchase. Other types of returns will incur a 10% restocking fee.